Hardy & Co Community
Frequently Asked Questions
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Yes. Every HARDY & CO product is carefully selected and inspected to meet our standards of durability, craftsmanship and long-term use. We focus on quality materials and construction — not fast fashion or disposable footwear. If it carries our name, it’s built to last.
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We currently ship across the United Kingdom and selected international destinations. Available shipping options and delivery times are always shown at checkout before you complete your order.
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No hidden surprises. All applicable taxes and duties are clearly included at checkout for UK orders. What you see at payment is exactly what you pay.
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Choosing the right fit matters. If the size isn’t right, simply contact us within 14 days of delivery and we’ll help you with an exchange or return. Our goal is simple: you should walk comfortably and confidently in every pair.
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Returns and exchanges are straightforward. Just reach out to our support team and we’ll guide you through the process step by step. We believe good products deserve good service — before and after the purchase.
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We work with reliable carriers to ensure secure and timely delivery. Standard shipping is available for all orders, with express options offered whenever possible. Once your order ships, you’ll receive tracking details straight away.